Secretarial & Customer Care
In real life, the most practical advice for leaders is not to treat pawns like pawns, nor princes like princes, but all persons like persons. A happy customer tells a friend; an unhappy customer tells the world.
Courses
| Code | Course Name | Duration | Apply |
|---|---|---|---|
| SEC 01 | Management Development for Executive Secretaries and Personal Assistants | 1 Week | Apply |
| SEC 02 | Customer Care & Corporate Image Management | 1 Week | Apply |
| SEC 03 | Customer Care for Front Office Managers | 1 Week | Apply |
| SEC 04 | Train the Trainer in Customer Care | 1 Week | Apply |
| SEC 05 | Call Centre Management & Public Relations | 1 Week | Apply |
| SEC 06 | Office Administration & Customer Care for Receptionists | 1 Week | Apply |
| SEC 07 | IT Development for Secretaries | 1 Week | Apply |
| SEC 08 | Advanced IT Programme for Secretaries | 1 Week | Apply |
| SEC 09 | Advanced Office Administration for Executives | 1 Week | Apply |
| SEC 10 | Secretaries and Personal Assistants | 1 Week | Apply |
| SEC 11 | Records Management for Secretaries | 1 Week | Apply |
| SEC 12 | Financial Management for Secretaries & Personal Assistants | 1 Week | Apply |
| SEC 13 | Events Management | 1 Week | Apply |
| SEC 14 | Public Relations Management & Webpage Maintenance | 1 Week | Apply |
| SEC 15 | Advanced Electronic Records Management for Secretaries | 1 Week | Apply |
| SEC 16 | Public Relations Management | 1 Week | Apply |